About Us
Our Company Luisella Pty Ltd was registered in 2007 in South Africa. We specialize in selling After-Market Spare Parts from various reputable importers. Our mission is to provide top-quality products and the best customer service to all our clients. We charge VAT at the standard rate of 15%.
We understand the importance of reliable automotive parts, which is why we ensure that our inventory includes only the best products from trusted suppliers. While we strive to keep our stock updated, some items may be on backorder. In such cases, we will notify you and keep you informed about the expected delivery times.
Top Quality Products Our commitment to quality is unwavering. We source our products from reputable importers to ensure that you receive only the best parts for your vehicle.
Best Customer Service At Luisella, customer satisfaction is our top priority. Our dedicated team is always ready to assist you with any queries or concerns you may have.
30-Days Money Back Guarantee We stand behind the quality of our products. If you're not satisfied with your purchase, we offer a 30-days money-back guarantee under the following conditions:
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The item must be returned in its original condition, undamaged, and unused.
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The item must be returned in its original packaging.
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Proof of purchase is required for all returns.
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The return must be initiated within 30 days from the date of delivery.
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Any shipping costs for returns will be the responsibility of the customer.
Our Team Our team is composed of passionate and knowledgeable individuals who are committed to providing exceptional service. We work tirelessly to ensure that you have a seamless shopping experience.